1

DEFINITIONS

For the purpose of these Terms:

 

“Platform” / “Website” refers to North Point Eduvision and its digital marketplace.

 

“Company,” “We,” “Us,” or “Our” refers to North Point Eduvision.

 

“User,” “Customer,” or “You” refers to any person accessing or using the website.

 

“Vendor” or “Seller” refers to independent third-party sellers offering products through the platform.

 

“Products” refer to school uniforms, stationery, educational supplies, and related goods listed on the platform.

2

NATURE OF PLATFORM

North Point Eduvision operates as a hybrid multi-vendor marketplace facilitating the listing, sale, fulfilment, and distribution of educational products.

 

The platform may:

 

Facilitate product listings from third-party vendors;
Process customer orders and payments;
Coordinate fulfilment and logistics;
Provide customer support and transaction assistance.
Certain products may be supplied, dispatched, or managed directly by vendors.

 

North Point Eduvision acts as a facilitator and service provider and does not necessarily manufacture or independently own all products displayed on the platform.

3

ELIGIBILITY

By using this website, you confirm that:

 

You are legally competent to enter into a binding agreement under applicable law;
You will provide accurate and truthful information;
Your use of the website shall comply with applicable Indian laws.


Users below the age of 18 years must use the website only under supervision of a parent or legal guardian.

4

USER ACCOUNT AND REGISTRATION

Users may be required to create an account to access certain features.

 

You agree to:

 

Maintain confidentiality of login credentials;
Provide current and accurate information;
Notify us immediately of unauthorised account access;
Accept responsibility for activities occurring under your account.


North Point Eduvision reserves the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms.

5

PRODUCT INFORMATION AND PRICING

We make reasonable efforts to ensure product information is accurate.

 

However:

 

Product descriptions,
Colours,
Sizes,
Specifications,
Pricing,
Availability,
Images,


may occasionally contain inaccuracies or variations.

 

Product images are representative and actual products may vary slightly due to manufacturing or vendor-related differences.

 

We reserve the right to:

 

Correct pricing or listing errors;
Update product information;
Modify or discontinue products;
Cancel erroneous orders.


Such corrections may occur even after an order is placed.

6

ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase.

 

Order confirmation received by email, SMS, or website notification does not constitute final acceptance.

 

Orders become accepted only after:

 

Payment verification; and/or
Successful dispatch confirmation.


North Point Eduvision reserves the right to refuse or cancel any order at its discretion.

7

PAYMENTS

Payments made through the platform are processed through authorised payment gateways and financial partners.

 

By placing an order, you agree that:

 

Payment information provided is lawful and authorised;
Transactions may be subject to verification and fraud screening;
Payment gateway terms may additionally apply.


North Point Eduvision shall not be responsible for payment gateway downtime, banking delays, or third-party payment failures beyond reasonable control.

8

SHIPPING, RETURNS, REFUNDS AND CANCELLATION

All orders are governed by our:

 

Shipping Policy
Refund Policy
Return Policy
Cancellation Policy


Users are advised to read these policies before placing orders.

 

Vendor-specific rules may apply to certain products where permitted.

9

USER CONDUCT

Users agree not to:

 

Violate any law or regulation;
Upload harmful or malicious code;
Attempt unauthorised access;
Interfere with platform operations;
Engage in fraudulent transactions;
Misrepresent identity or payment information;
Use the platform for unlawful purposes.


Violation may result in suspension, legal action, or permanent account termination.

10

VENDOR RESPONSIBILITY

Where products are offered by third-party vendors:

 

Vendors remain responsible for product quality, legality, and compliance;
Vendors may be responsible for fulfilment and certain after-sales obligations;
North Point Eduvision may assist in dispute resolution but is not automatically liable for vendor misconduct.


The platform shall make reasonable efforts to protect customer interests and ensure fair marketplace operations.

11

INTELLECTUAL PROPERTY

All content available on the website, including:

 

Logos
Designs
Graphics
Text
Branding
Interface elements
Website layout
Photographs
Software and content compilation


is owned by or licensed to North Point Eduvision and protected under applicable intellectual property laws.

 

Users shall not:

 

Copy,
Reproduce,
Distribute,
Modify,
Commercially exploit


website content without prior written permission.

12

LIMITATION OF LIABILITY

To the maximum extent permitted by law, North Point Eduvision shall not be liable for:

 

Indirect damages;
Consequential losses;
Business interruption;
Data loss;
Delivery delays;
Vendor disputes;
Technical failures;
Force majeure events.


Liability, where established under law, shall be limited to the value of the relevant transaction.

 

Nothing in these Terms excludes liability where exclusion is prohibited under applicable Indian law.

13

INDEMNIFICATION

You agree to indemnify and hold harmless North Point Eduvision, its directors, employees, affiliates, and partners against claims, liabilities, losses, damages, or expenses arising from:

 

Breach of these Terms;
Misuse of the website;
Fraudulent activity;
Violation of law or third-party rights.

14

THIRD-PARTY LINKS AND SERVICES

The website may contain links or integrations with third-party services including:

 

Payment gateways
Logistics providers
Vendor pages
External websites


North Point Eduvision is not responsible for the content, policies, or practices of such third parties.

 

Use of third-party services is at your own risk.

15

PRIVACY

Your use of the website is subject to our Privacy Policy governing collection, storage, and processing of personal information.

 

By using the platform, you consent to such processing as permitted by law.

16

FORCE MAJEURE

North Point Eduvision shall not be held liable for delay or failure caused by events beyond reasonable control, including:

 

Natural disasters
Government restrictions
Pandemic-related disruptions
Labour disputes
Network failures
Logistics interruptions
Cyber incidents


during which obligations may be suspended.

17

TERMINATION OF ACCESS

We reserve the right to:

 

Suspend,
Restrict,
Remove, or
Permanently terminate


access to the platform for violations of these Terms or where necessary for legal, operational, or security reasons.

18

GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

 

Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, transactions conducted through it, or these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India.

 

Users expressly consent to such jurisdiction and venue.

19

CHANGES TO TERMS

North Point Eduvision reserves the right to revise or update these Terms at any time without prior notice.

 

Updated Terms shall become effective upon publication on the website.

 

Continued use of the platform constitutes acceptance of revised Terms.

20

CONTACT INFORMATION

For any questions, complaints, or legal concerns relating to these Terms, users may contact:

 

North Point Eduvision
 82A Dr. S. C. Banerjee Road, Beleghata, Kolkata - 700 010, West Bengal, India. 
 northpointeduvision@gmail.com
+91 73194-76477